What are ZWalls and what are they made of?
ZWalls are removable, durable, easy to hang art that is designed especially for children. Our precision-cut wall products are manufactured in the USA by ZWalls, and made of the most-durable, high-quality, fade-resistant, and "kid-resistant" materials available. First produced from Sintra, a strong, lightweight, board, then laminated for a scratch resistant surface. Durable enough to be scrubbed, wiped or dusted with a damp cloth. We like to say our art is 'kid proof'.
Are ZWalls safe?
Absolutely! ZWalls have a very strong bond to the wall which prevents them from falling off. Also, even the smallest ZWalls pieces are large enough to avoid any choking hazard with younger children.
How "Kid-Proof" are ZWalls?
Our products can be seen in elementary schools, and has held up in this most extreme condition. We have gone through great measures to ensure that our customers are satisfied, and we stand behind our product by guaranteeing your satisfaction with a 30 day money back return policy.
Will ZWalls damage my wall?
The current adhesive on the back of our dual-locking system is pretty potent, meaning that once it is up there, it is up there. A firm scrubbing will remove the residual adhesive after removing ZWalls from your wall. Many of our customers have used Goo Gone to remove any residue that remains after removal.
How should I care for my ZWalls?
Very little effort is needed to maintain the attractive appearance of your ZWalls products. The laminated surface prevents common wear and tear. Easily keep your ZWalls attractive looking with an occasional damp cloth or simply use soap and water and wipe lightly to clear off any blemishes that you may accrue over time. ZWalls are durable enough to withstand the use of cleaning products but we recommend only using a damp cloth that has been moistened with water.
How long will my ZWalls last?
ZWalls are designed and manufactured to last a lifetime with very little maintenance. Of course, individual situations will vary, depending on how well you treat them and what type of environment they are in.
How do I install ZWalls?
No tools necessary! ZWalls come with a dual-lock system already placed on the back of your products. You simply peel off the backing and place wherever desired. Our dual-lock system offers superior durability and a strong connection to the wall, that works great for areas where children have access to touching and pulling. Another benefit is how excellent this system works on nontraditional surfaces such as tile, brick, cinder-block, glass, steel etc. From the start of ZWalls it has been our goal to offer a product that will surpass customers' expectations and offer them an easy experience.
Can I order custom-sized ZWalls?
Of course! We would be more than happy to adjust our product to better decorate your space. Our dedicated team of custom artists are standing by to accommodate your order, no matter how big or small. Contact us to make your vision a reality!
Is it safe to shop online?
Most definitely... your safety and peace of mind while shopping in our online store is our top priority! The online store at ZWalls.com uses secure servers and 128-bit SSL encryption to safeguard you during the online shopping experience. To complete your order, all sales are processed through Authorize.net and use highly secure, industry-leading technology to keep your information safe. Authorize.net automatically encrypts your confidential information in transit from your computer to their servers using the highest level of commercially available secure protocols. Once your information reaches their site, it then resides encrypted on a server that is heavily guarded both physically and electronically.
Can I order ZWalls by phone?
You can always place an order by telephone 7 days a week, 24 hours a day by calling 1-800-685-ZWALLS.
How do you ship my ZWalls order?
We ship most orders via UPS, which has been the most reliable method of delivery in our past experiences. For more, please visit our Shipping Information page.
How long will it take to receive my ZWalls order?
All ZWalls are hand made in the USA and we take our time to make sure everything is right! Typical orders take 1-2 weeks to arrive. You will be notified when your order ships.
How can I track my order?
Once your order is processed and ships, you will receive an email confirmation with the tracking number for your ZWalls order.
What is your return policy?
We're committed to your satisfaction and to the quality of our products and service and we back that commitment with our 30-Day Money Back Guarantee, which applies to all our products. Please visit our Return Policy page to learn more about returns.
Will ZWalls sell or rent my email address information to other companies?
ZWalls will not sell, share, or rent your email address or any other personal information collected on this site. Please read our Privacy Policy to learn more.
How do I become a distributor of ZWalls?
ZWalls offers impeccable customer service, a product that is gaining momentum everyday and a growing list of satisfied consumers. Head on over to our Distributors page and fill out our form, and a ZWalls representative will contact you within 24 hours! We look forward to hearing from you.
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